Really compassionate & understanding in the most awful of times. I’ve just had to have my mare put to sleep after 18 years together. Totally Heartbreaking, but made slightly easier by the fact that Neil & family can offer such a compassionate and professional service. Not an easy task I’d say, because it’s such a grim thing as a whole - but what must be done, is done in the most sincere manner. Thank you to Neil & family.


Just a note to say thank you so much for your professionalism, your kindness, your patience, your empathy. It is a truly a horrible time for me and my family. You went above and beyond to make it as easy as possible. I can't think of a single thing that you could have done to make this challenging time any better. You were incredibly compassionate in your manner towards me and S........ Sorry for all the tears and questioning. We are extremely grateful for your service and support.


Just a quick email to say thank you Neil for you kindness on what was the worst day . You made it a lot easier even though it wasn't what I wanted I know it was the best thing for Toby. I'm still absolutely devastated and miss him so much, but knowing he was so relaxed and calm at the end helps me a lot. Thank you


Dear Neil I just wanted to let you know how much I appreciated you coming out to me so quickly. I know you will just say you were doing your job but without you Storm wouldn’t have gone so calmly, with the dignity he did. He was 30yrs old this year and we have owned him since he was 9. To have him so long made " planning" for the dreaded day hard. But having decided a while ago when the time came we would be calling you made things easier ! I cannot express to you how your compassion, gentle nature & kindness helped me deal with the situation. Thank You for everything. RFH.


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H. Pawson & Son. Station Road. Donington on Bain. Louth. Lincolnshire. LN11 9TR.    

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